The retail automotive industry is in the middle of a major transformation—and artificial intelligence (AI) is driving that shift. Dealerships that once relied on phone calls, spreadsheets, and manual follow-ups are now adopting AI to automate, accelerate, and personalize the car-buying journey. And no company embodies this transformation more comprehensively than Get My Auto.
From AI-powered websites for auto dealers and to its AI enabled dealer management system (DMS), customer relationship management for car dealers (CRM), and its flagship AI product Ava AI for auto dealers, nearly every product in the Get My Auto ecosystem is AI-enabled. In a time when margins are tight and customer expectations are high, dealerships can no longer afford to operate the old way. Here’s what’s changing—and why AI is no longer optional.
The Shift to AI: Dealerships Move from Manual to Smart
As of early 2025, 35% of auto dealerships have adopted AI in some form, with that number expected to reach 50% by Q4, according to internal industry forecasts and aggregated vendor reporting. This rapid growth is being driven by one thing: demand for speed, personalization, and efficiency.
Consumers now expect their dealership experience to mirror that of Amazon or Uber—instant, connected, and convenient. Whether browsing online or showing up on the lot, they want answers fast, financing options quickly, and a seamless shopping journey.
Dealerships are responding. Those that delay risk being outpaced by competitors who use AI to respond faster, engage smarter, and sell more vehicles with fewer resources.
Key AI Benefits for Dealerships
Get My Auto’s AI-backed platform delivers clear, measurable performance gains across the entire dealership funnel.
1. Higher Lead Conversions (+32%)
AI nurtures leads around the clock—through chat, SMS, and email—with personalized, context-aware messaging. According to Get My Auto user data, dealerships using AI have seen a 32% increase in lead-to-sale conversion rates. Ava AI, the company’s conversational chatbot, plays a central role in this uplift by keeping leads warm and setting appointments without requiring human follow-up.
2. Faster First Response Times (−70%)
In the modern marketplace, response time is everything. A Harvard Business Review study found that companies responding within five minutes are 10x more likely to convert a lead. Ava AI helps dealerships reduce first-response time by up to 70%, handling inquiries even during nights and weekends.
3. More Dormant Leads Re-engaged (+25%)
Leads that go cold don’t have to stay that way. AI can revive dormant opportunities by monitoring behavior signals and reaching out at the right time with the right message. Get My Auto’s CRM uses AI to prompt dealers when engagement likelihood spikes, reviving up to 25% more dormant leads than traditional systems.
4. Lower BDC Costs (Up to $240,000 in Annual Savings)
Business Development Centers (BDCs) are expensive to scale—especially when covering multiple locations. AI replaces many of the repetitive tasks typically handled by BDRs (business development reps), like setting test drives, following up on web leads, and sending reminder messages. For mid-sized dealerships, this can result in $200,000 to $240,000 in annual savings.
The Financial Impact of AI in Dealerships
AI isn’t just a nice-to-have—it drives real bottom-line results.
Fast Return on Investment
Get My Auto users typically see ROI within just a few months of implementation. AI generates both top-line revenue growth and bottom-line savings, creating a compounding financial impact. McKinsey reports that companies using AI in sales processes see 15–20% cost reductions and 10–20% revenue growth.
Higher Profit Per Vehicle
Follow-ups matter—and AI ensures they happen. Ava AI’s follow-up workflows generate over $200 in additional profit per vehicle sold, simply by ensuring every lead gets attention and is nurtured with precision. That’s thousands in incremental profit per month for most dealerships.
Lower Default Risk on Financing
AI helps identify and qualify high-quality credit applicants by analyzing behavioral and financial data in real time. Dealers using AI-powered financing integrations report a 10–15% reduction in financing default rates, protecting F&I revenue and reducing risk.
Case Study: Competitive Advantage Through AI (March 2025)
In a March 2025 case study, a Get My Auto dealer group compared two operational periods—before and after Ava AI and the Get My Auto CRM were fully implemented:
- Lead-to-appointment ratio rose by 40%.
- First-contact-to-sale time dropped by 33%.
- BDC headcount reduced by 30%, without hurting performance.
The takeaway? With AI, this dealership sold more cars, lowered costs, and delivered a better experience without adding more staff.
Challenges to AI Adoption—And How to Overcome Them
Despite the results, some dealerships remain hesitant. Here’s why—and how Get My Auto helps them move forward.
1. Upfront Costs
Some dealers fear AI tools come with enterprise-level pricing. Get My Auto offers flexible pricing and onboarding, allowing dealers to pilot features like Ava AI without a massive investment.
2. Internal Resistance
Change is hard—especially for seasoned staff. Get My Auto’s success team provides training to show employees how AI supports (not replaces) them. The result is better collaboration between AI and staff.
3. Unclear Goals
Without clear KPIs, AI tools can go underutilized. Get My Auto’s platform is designed with built-in reporting dashboards to track:
- Time to first response
- Appointment rates
- Per-vehicle profit
- Lead source performance
Best Practices for AI Adoption at Dealerships
Whether you’re a one-rooftop operation or a multi-store group, these strategies help you get the most from AI:
1. Start with Chat, Then Expand
Many dealerships begin with Ava AI as their digital BDC. Once it’s proven, they scale to AI-enabled websites, CRM workflows, and inventory remarketing. Get My Auto’s all-in-one platform makes scaling seamless.
2. Train Teams Early
Your team should know how to interpret AI-generated lead scores, when to jump in, and how AI can boost their sales game. Training reduces friction and builds trust.
3. Track KPIs Weekly
From conversion rates to time-on-site, data tells the story. AI adoption is most successful when performance is reviewed consistently, and tweaks are made based on results—not hunches.
4. Integrate Systems
Get My Auto’s platform is built for integration. Its AI-enabled DMS, CRM, and website tools work in sync, removing data silos and improving visibility across marketing, sales, and operations.
What’s Next: AI and the Future of Auto Sales
The future of car sales will be faster, smarter, and more personalized—and Get My Auto is leading the charge.
Instant Credit Approvals
AI-driven finance tools will soon offer instant credit decisions with more accuracy than traditional pre-approvals.
AI Trade-In Estimations
By combining computer vision and market data, AI will soon provide real-time trade-in values, eliminating delays and increasing transparency.
Voice Commerce & Virtual Assistants
Voice-enabled shopping isn’t far off. Buyers will be able to schedule service, ask about inventory, or get financing info via Alexa or Siri—powered by dealership AI.
Small Dealers, Big AI
With affordable AI, independent dealerships can now compete with auto groups. Get My Auto democratizes AI, leveling the playing field for everyone.
Why Get My Auto AI Products for Your Car Dealership?
AI isn’t just one feature of Get My Auto—it’s baked into every core product:
- Websites & Website Content: Automatically optimized and AI-personalized for local buyers.
- CRM: Smart follow-up workflows, lead scoring, and behavior-based triggers.
- DMS: AI-enhanced inventory and customer data insights.
- Ava AI Chatbot: Your 24/7 digital sales rep—booking appointments, reviving leads, and boosting engagement.
Together, these tools form the most complete AI-powered ecosystem available to dealerships today.
AI Is the New Standard—Are You Ready?
Whether it’s faster lead response, higher per-vehicle profit, or streamlined operations, AI is no longer a future bet—it’s a present-day advantage. Dealerships that adopt AI now will sell more, scale better, and adapt faster to an increasingly digital marketplace.
Get My Auto makes this transition seamless with products designed to grow with your dealership, not against it.\
Ready to See Auto Dealer AI in Action?
Book your frhttps://dealers.getmyauto.com/request/ee demo with Get My Auto today and see how our AI-powered platform—CRM, DMS, websites, Ava AI, and more—can help you convert more leads, save time, and close more deals.