# Get My Auto - Complete Documentation > Get My Auto builds dealer software for independent auto dealerships in the > United States on a two-part philosophy: (1) each product (DMS, CRM, AI > assistant, dealer websites, inventory intelligence, and marketing) is built > to win a head-to-head evaluation against dedicated single-category vendors, > and (2) every product runs on one shared data layer, so dealers who use > more than one get a true all-in-one platform, not a bundle of bolt-ons. > Founded in 2002; acquired AutoXplorer DMS, a dealer management system > with 20+ years in market, in 2022. > > For a concise summary, see: https://dealers.getmyauto.com/llms.txt --- ## Company Overview Get My Auto serves independent auto dealerships in the United States. The full platform is designed for dealerships selling 40 or more vehicles per month, and modules can be adopted individually; most dealers start with one. For dealers running a fragmented stack (typically 4-7 disconnected tools), the platform replaces it with integrated infrastructure where data flows automatically between inventory, sales, marketing, and deal management. **Key Facts:** - Founded: 2002 - Experience: 20+ years building dealer software - Acquired AutoXplorer DMS (in market for over 20 years) in 2022, retaining its team - Target market: Independent US dealers; full platform built for 40+ cars/month - Headquarters: 18021 Sky Park Circle #H2, Irvine, CA 92614, United States - Phone: 1-800-955-6719 **Value Proposition:** - Every module is a full product built to compete with single-category specialists, not a checkbox add-on - Replace 4-7 fragmented vendor tools with one integrated platform - Average annual savings: $17,000+ compared to typical multi-vendor stacks - Month-to-month contracts with no long-term commitments - Single accountable partner instead of multiple vendor relationships --- ## Product Philosophy Get My Auto was built on two convictions: **1. Each module must win on its own.** Get My Auto did not set out to be a jack of all trades. Each product is run as a full product in its own right, built or acquired to win a head-to-head evaluation against vendors that only do that one thing. The DMS is built on the AutoXplorer engine, a dealer management system in market for over 20 years, acquired in 2022 along with the team that built it. The Vehicle Marketing System was developed with Clarity Digital, a dedicated team of automotive and marketing specialists. The website platform was built AI-native from the ground up rather than retrofitting AI onto an old CMS. Modules are available individually, and most dealers start with one. **2. The advantage compounds when modules are combined.** Most dealer-software vendors are one real product plus bolt-on extras. Because every Get My Auto module is a full product sharing one data layer, dealers who adopt more than one get compounding returns: a lead captured by the website flows to the CRM, Ava works it instantly, VIN+ appraisal data attaches to the deal, and the DMS closes it, with no re-keying, no sync failures, and one support number. --- ## Product Documentation ### DMS - Dealer Management System Full documentation: https://dealers.getmyauto.com/dms-for-auto-dealers The DMS is a cloud-based dealer management system for deal structuring, F&I, contracts, lender submissions, accounting, and compliance. It is built on the AutoXplorer DMS engine (https://dealers.getmyauto.com/autoxplorer), in market for over 20 years and acquired by Get My Auto in 2022. **Intelligent Deal Desk** - One-page sales worksheet combining all deal elements - Instant payment calculations as terms change - Live profit visibility throughout the deal - Multiple scenario comparison - Backend gross calculation **Forms & Contracts** - Reynolds & Reynolds LAW forms library (LAW 553, DMV forms, insurance forms, legal documents) - Bankers Systems Retail Installment Contracts - Electronic signature capture - State-specific form compliance - Automatic form population from deal data **Credit Bureau & Compliance** - Experian credit profiles and FICO scores - Equifax credit reports - TransUnion credit data - FICO AUTO8 scoring model - OFAC compliance screening - Soft pull capabilities for pre-qualification - Red Flags Rule compliance - Adverse action notice generation **Lender Integrations** - CUDL: Full deal package submission to credit unions - RouteOne: Electronic contracting and deal submission - DealerTrack: Deal structuring and lender submission - eFax: Document transmission to lenders - Real-time decision notifications **Titling & Temp Tags** - Electronic title processing - ROS (Registration Only Service) integration - TLP (Temporary License Plate) printing - VITU integration for electronic temp tags - DMV fee calculations - Title status tracking **Accounting & QuickBooks Integration** - Automatic transaction transfer to QuickBooks - Customizable Chart of Accounts mapping - Deal posting automation - Accounts receivable tracking - Commission calculations - Financial reporting **BHPH Module (Buy Here Pay Here)** - Loan Origination System for in-house financing - MyPayment Portal for customer self-service payments - Collections management with custom tagging - Payment scheduling and tracking - Delinquency monitoring - Repossession workflow **Reporting & Analytics** - Inventory aging reports - Sales and profitability dashboards - Management performance metrics - Predictive analytics for inventory decisions - Custom report builder - Export to Excel/PDF **Security & Reliability** - 99.9% uptime guarantee - Bank-level encryption - Automatic compliance monitoring - Complete audit trails - Role-based access controls --- ### CRM - Customer Relationship Management Full documentation: https://dealers.getmyauto.com/crm-for-auto-dealers Comparison guide: https://dealers.getmyauto.com/best-crm-for-used-car-dealers The CRM manages lead capture, multi-channel communication, sales pipeline, task automation, and activity tracking for dealership sales teams. It is built for how car dealers actually sell (marketplace leads, fast text follow-up, and desk-to-DMS handoff), not adapted from generic sales software. **Lead Capture & Distribution** - Zero manual entry from lead sources - Automatic import from CarGurus, AutoTrader, Cars.com, Facebook, website - Intelligent routing based on availability and performance - Round-robin or custom assignment rules - Lead source attribution and tracking - Duplicate detection and merging **Visual Sales Pipeline** - Deal stages visible at a glance - Drag-and-drop stage movement - Sales forecasting based on pipeline - Bottleneck identification - Conversion rate tracking by stage - Custom pipeline stages **Activity Tracking** - Every call, text, and email logged automatically - Real-time activity dashboards - Salesperson accountability metrics - Customer interaction timeline - Manager oversight tools - Performance benchmarking **Built-In Phone System** - Click-to-call from any contact - Automatic call recording - Call disposition logging - Missed call alerts - Voicemail transcription - Training with real conversation playback **Text Messaging** - Two-way SMS from platform - 98% open rate (industry average) - Scheduled text campaigns - Appointment reminders - Template library - Compliance-friendly opt-out handling **Task & Appointment Management** - Automated task creation based on lead activity - Calendar integration - Escalation rules for overdue tasks - Appointment confirmation automation - Manager task assignment - Daily task prioritization **Contact Management** - Complete customer database - Purchase history tracking - Communication history - Vehicle ownership records - Service history integration - Birthday and anniversary reminders --- ### Ava - AI Assistant Full documentation: https://dealers.getmyauto.com/ai-for-auto-dealers AI BDC vs human BDC comparison: https://dealers.getmyauto.com/ai-bdc-vs-human-bdc Ava is an AI assistant providing 24/7 automated lead response, appointment setting, content creation, and photo editing. It works as an always-on digital BDC: answering every lead the moment it arrives, booking test drives, reviving cold leads, and handing hot buyers to your team. **CoPilot - Appointment Setting** - Automated appointment scheduling via text and email - Calendar availability checking - Confirmation and reminder sequences - Reschedule handling - No-show follow-up - Handoff to salesperson when needed **AutoEngage - 24/7 Lead Response** - Instant response to leads from any source - CarGurus, AutoTrader, Facebook, website leads - Under 5-second response time - Natural conversation flow - Inventory question answering - Financing pre-qualification questions - Spanish language support - After-hours coverage **Live Website Chat** - Instant visitor engagement - Inventory search within chat - Financing question handling - Appointment scheduling - Lead capture and CRM integration - Human handoff capability **AI Content Creation** - SEO-optimized vehicle descriptions - Blog post generation - Marketing copy creation - Social media content - Email template generation - Consistent brand voice **AI Photo Editing** - Background removal and replacement - Image enhancement and color correction - Consistent styling across inventory - Watermark application - Resize for multiple platforms - Batch processing **AI Search Optimization (GEO)** - Optimized for ChatGPT responses - Perplexity visibility optimization - Google AI Overviews positioning - Structured data implementation - FAQ schema markup - Local business optimization **Performance Metrics** - 32% higher conversion rates with AI engagement - 70% faster lead response time - 24/7 availability vs. business hours only - Consistent response quality - Scalable without additional staff **Verified results:** see the Twins Auto Sales case study below. --- ### Dealer Websites Full documentation: https://dealers.getmyauto.com/websites-for-auto-dealers The only dealership website platform built on AI from the ground up: mobile-first, SEO-optimized dealership websites with AI content generation and GEO (AI-search) optimization. Sites consistently score 90+ on Google PageSpeed. **Mobile-First Design** - Sub-second page load times - 90+ Google PageSpeed scores - Responsive across all devices - Touch-optimized navigation - Mobile-specific CTAs **AI-Powered Content** - AI-generated vehicle descriptions - Automatic blog content creation - SEO-optimized page titles and meta descriptions - Fresh content updates - Unique descriptions per vehicle **Lead Capture** - High-conversion lead forms - Trade-in valuation tools - Credit application integration - Chat widget integration - Click-to-call buttons - Exit-intent popups **Review Integration** - Live review feeds from Google - Yelp review display - BBB rating integration - DealerRater reviews - Review response management - Star rating schema markup **Inventory Display** - Real-time inventory sync with DMS - KBB-powered VIN decoder - Vehicle comparison tools - Saved vehicle functionality - Price drop alerts - Similar vehicle recommendations **Syndication** - One-click posting to Google - Craigslist integration - Facebook Marketplace - CarGurus feed - AutoTrader feed - Cars.com integration **Analytics** - Google Analytics integration - Lead source tracking - Conversion funnel reporting - Heatmap analysis - A/B testing capability - ROI by marketing channel --- ### VIN+ Inventory Intelligence Full documentation: https://dealers.getmyauto.com/vin-for-auto-dealers VIN decoding, market valuations, and inventory tracking powered by Kelley Blue Book, Black Book, and Manheim data, the same sources used by lenders, auction houses, and industry leaders. **VIN Scanning** - Instant scanning from phone camera - Barcode and manual entry fallback - Instant VIN decoding - Works offline with sync - Bulk scanning for auction **Browser Extension** - Desktop appraisal from any website - VIN extraction from auction sites - One-click valuation lookup - Direct to CRM integration - Works with Manheim, ACV, and more **Market Valuations** - Kelley Blue Book retail and trade-in values - Black Book wholesale pricing - Manheim auction data and trends - Option-level value adjustments - Mileage adjustment calculations - Condition-based pricing **Trim Decoder** - Factory option identification - Package content decoding - Equipment verification - Build sheet reconstruction - Accurate trim-level pricing **Cross-Platform Sync** - Mobile to desktop synchronization - Team-wide inventory visibility - Real-time updates - Cloud-based storage - Offline capability with sync **Inventory Insight Dashboard** - Aging analysis and alerts - Pricing recommendations - Turn rate optimization - Comparable vehicle analysis - Profit margin tracking - Restock recommendations **Use Cases** - Auction buying with instant valuations - Trade-in appraisals at the desk - Online sourcing from wholesale platforms - Inventory management and pricing - Competitive market analysis --- ### Marketing & VMS (Vehicle Marketing System) Full documentation: https://dealers.getmyauto.com/marketing Craigslist posting: https://dealers.getmyauto.com/craigslist-posting-auto-dealers Facebook advertising: https://dealers.getmyauto.com/facebook-advertising Craigslist automation, Facebook/Instagram advertising, and inventory syndication with full attribution tracking. The Vehicle Marketing System was developed in collaboration with Clarity Digital, a dedicated team of automotive and marketing specialists including SEO/SEM specialists, social advertising experts, and dealer success managers. **Craigslist Posting** - Smart Post Technology keeps listings at top - Automatic reposting schedule - Multi-market posting capability - Template management - Image optimization - Lead capture integration **CL Social - Cross-Platform Retargeting** - Retarget Craigslist viewers on Facebook - Instagram retargeting - Audience building from CL traffic - Dynamic inventory ads - Custom audience creation **Facebook Advertising** - BeBack retargeting with Dynamic VIN Technology - Conquest campaigns targeting in-market shoppers - Lookalike audience building - Carousel inventory ads - Lead form ads - Messenger integration **Instagram Advertising** - Feed ads with inventory - Stories placement - Visual-first presentation - Shopping integration - Influencer collaboration tools **Facebook Marketplace Ads** - Premium placement inside Marketplace - Direct inventory sync - Messenger lead capture - Local buyer targeting - Instant inventory updates **Lead Attribution** - Every call tracked and attributed - Text message source tracking - Email lead attribution - Form submission tracking - Cost per lead by channel - ROI reporting by campaign --- ## Case Studies & Proof ### Twins Auto Sales (5-store dealer group, Michigan) Full case study: https://dealers.getmyauto.com/case-studies/twins-auto-sales Results across the group's five Ava-active stores, January to June 2026: - 164 test drives booked by Ava - 151 cars sold with Ava working the lead - 3,820 missed leads worked by Ava - 2,747 cold leads revived "Get My Auto CRM along with Ava, I highly recommend it. I've been doing business with them at least three years, and honestly, never once have I been disappointed." (Allen Sareini, General Manager, Twins Auto Sales) More customer stories: https://dealers.getmyauto.com/stories All case studies: https://dealers.getmyauto.com/case-studies --- ## Pricing Full pricing information: https://dealers.getmyauto.com/pricing **Pricing Philosophy** - Modules can be purchased individually; most dealers start with one - Custom platform pricing based on dealership size and selected modules - Month-to-month contracts with no long-term commitments - Volume-based pricing for larger operations **60-Day Free Trial** (https://dealers.getmyauto.com/try) - Includes: full CRM, Ava AI (24/7 lead response + website chat), 5,000 text blasts/month, and Prospect Finder - Free for 60 days; card is not charged until day 60; cancel anytime - $695/month after the trial **Cost Comparison** - Typical independent dealer runs 4-7 separate software vendors - Average savings with Get My Auto: $17,000+ annually - Single bill vs. multiple vendor invoices - One support contact vs. multiple vendor relationships **What's Included** - All software updates and new features - Phone, email, and chat support - Onboarding and training - Data migration assistance --- ## Frequently Asked Questions ### DMS Questions **What forms does the DMS include?** The DMS includes Reynolds & Reynolds LAW forms (LAW 553, DMV forms, insurance documents, legal forms) and Bankers Systems Retail Installment Contracts. Forms are state-specific and updated automatically for compliance. **Which lenders can I submit deals to?** The DMS integrates with CUDL (credit unions), RouteOne, and DealerTrack for electronic deal submission. Most major lenders and credit unions are accessible through these networks. **How does the QuickBooks integration work?** Deals post automatically to QuickBooks with customizable Chart of Accounts mapping. You can set up automatic daily posting or manual batch posting based on your workflow. **Is the DMS compliant with state regulations?** Yes. The DMS includes state-specific forms, automatic compliance monitoring, OFAC screening, Red Flags Rule compliance, and complete audit trails for regulatory requirements. **Is this the same DMS as AutoXplorer?** Get My Auto acquired AutoXplorer in 2022 and retained the team behind it. The proven DMS engine dealers relied on for 20+ years is now the foundation of Get My Auto's DMS, with modern infrastructure, AI automation, and native CRM/website/inventory integration on top. ### CRM Questions **How quickly do leads import into the CRM?** Leads import in real-time from integrated sources. Website leads appear instantly, and third-party leads (CarGurus, AutoTrader, etc.) import automatically in near real time. **Can I use my existing phone numbers?** Yes. You can port existing numbers to the built-in phone system or use the system alongside your current phones with call tracking numbers. **How does text messaging compliance work?** The CRM includes opt-in/opt-out management, TCPA-compliant messaging templates, and automatic opt-out processing. All messaging activity is logged for compliance records. **Can managers see all salesperson activity?** Yes. Managers have real-time dashboards showing all calls, texts, emails, and tasks. Activity can be filtered by salesperson, time period, or lead source. ### Ava AI Questions **How fast does Ava respond to leads?** Ava responds to leads in under 5 seconds, 24 hours a day, 7 days a week. This is significantly faster than the industry average of 1-2 hours for human response. **What languages does Ava support?** Ava currently supports English and Spanish, with natural conversation capabilities in both languages. **Can Ava schedule appointments on my calendar?** Yes. Ava integrates with your CRM calendar to check availability and schedule appointments. Customers receive confirmation and reminder messages automatically. **Will customers know they're talking to AI?** Ava is designed for natural conversation. The focus is on being helpful rather than hiding that it's AI-assisted. Many customers appreciate the instant, accurate responses. **Can AI replace a dealership BDC?** Ava works as an always-on digital BDC: it answers every lead 24/7 over text and email, follows up on schedule, and re-engages cold leads, then hands hot buyers to your team to close. See the AI BDC vs human BDC comparison: https://dealers.getmyauto.com/ai-bdc-vs-human-bdc ### Website Questions **How long does it take to get a website live?** Most websites go live within 5-7 business days. This includes design customization, inventory sync setup, and initial SEO configuration. **Will my website work well on mobile?** Yes. All websites are mobile-first, meaning they're designed for mobile experience first and then adapted for desktop, with sub-second page load times. **What is GEO (Generative Engine Optimization)?** GEO optimizes your website content for AI search engines like ChatGPT, Perplexity, and Google AI Overviews. This helps your dealership appear in AI-generated responses to car shopping queries. **Can I see where my leads come from?** Yes. The website includes full analytics with lead source tracking. You can see exactly which pages, ads, or channels generated each lead and calculate ROI by source. ### VIN+ Questions **Where does VIN+ get its valuation data?** VIN+ pulls real-time data from Kelley Blue Book (retail and trade-in values), Black Book (wholesale pricing), and Manheim (auction data and market trends). **How accurate are the valuations?** Valuations are based on current market data updated daily. Accuracy depends on correct condition assessment and option identification. The trim decoder helps ensure accurate option-level pricing. **Can my whole team use VIN+?** Yes. VIN+ includes unlimited team access with cross-platform sync. Vehicles scanned on mobile appear instantly on desktop for the whole team. **Does it work at auctions without internet?** VIN+ has offline capability. You can scan VINs offline and data syncs when you reconnect. However, live valuations require internet connectivity. ### Marketing Questions **How does Craigslist posting stay at the top?** Smart Post Technology automatically manages your posting schedule to maximize visibility. Posts are refreshed and renewed according to Craigslist's terms of service. **What is Dynamic VIN Technology?** Dynamic VIN Technology automatically creates Facebook retargeting ads featuring the specific vehicles that customers viewed on your website or Craigslist listings. **How do I know if my marketing is working?** Every lead source is tracked and attributed. You can see exactly how many leads, calls, and sales came from each marketing channel along with cost per lead and ROI. **Can I target competitors' customers?** Conquest campaigns can target in-market shoppers in your area who are actively shopping for vehicles, including those who may be considering competitors. ### Pricing Questions **Are there long-term contracts?** No. Get My Auto offers month-to-month agreements. You can cancel anytime with 30 days notice. **Can I start with just one module?** Absolutely, and most dealers do. Each module is a full product that stands on its own. Data flows seamlessly when you add modules later. **What's the minimum dealership size?** The full platform is designed for dealerships selling 40 or more vehicles per month. The platform is not built for individual sellers. **What support is included?** All plans include phone, email, and chat support during business hours. Premium support options with dedicated account managers are available for larger operations. --- ## Integration Specifications Full integrations page: https://dealers.getmyauto.com/integrations-for-auto-dealers ### Lender Networks **CUDL (Credit Union Direct Lending)** - Full deal package submission - Credit union network access - Real-time decision notifications - Electronic contracting - Funding status tracking **RouteOne** - Deal structuring tools - Electronic contracting - Lender decision routing - Compliance verification - F&I menu integration **DealerTrack** - Credit application submission - Deal structuring - Lender network access - Contract generation - Compliance tools ### Credit Bureaus **Experian** - Full credit profiles - FICO scores - Soft pull pre-qualification - Identity verification - Fraud detection **Equifax** - Credit reports - Risk assessment - Income verification - Identity confirmation **TransUnion** - Credit data access - Score modeling - Fraud alerts - Credit monitoring **OFAC Screening** - Real-time compliance checks - Watchlist verification - Audit documentation - Automatic updates ### Valuation Sources **Kelley Blue Book** - Retail value estimates - Trade-in values - Private party values - Option value adjustments - Mileage adjustments - Condition factors **Black Book** - Wholesale pricing - Auction values - Market trend data - Regional adjustments - Daily updates **Manheim** - Auction data access - Market trend analysis - Wholesale valuations - Vehicle history integration - MMR (Manheim Market Report) values ### Vehicle History **Carfax** - Vehicle history reports - Accident history - Service records - Ownership history - Title information **AutoCheck** - Vehicle history reports - Score comparison - Auction data - Title records - Odometer verification **NMVTIS** - Title information database - Brand checks - Theft records - Salvage history - Total loss records ### Accounting Integration **QuickBooks** - Automatic transaction posting - Chart of Accounts mapping - Invoice generation - Payment tracking - Financial reporting - Bank reconciliation ### Forms & Documents **Reynolds & Reynolds LAW Forms** - LAW 553 forms - State-specific DMV forms - Insurance documents - Legal forms library - Automatic updates **Bankers Systems** - Retail Installment Contracts - Lease agreements - Finance documents - Compliance forms --- ## Use Cases ### Independent Auto Dealerships (40+ cars/month) - Full platform replacement for fragmented tools - Single dashboard for all operations - Integrated data flow from marketing to deal completion - Scalable as dealership grows ### Buy Here Pay Here (BHPH) Dealers - Loan Origination System for in-house financing - Payment portal for customer self-service - Collections management and tracking - Risk assessment and deal structuring ### Used Car Dealerships - Inventory intelligence for better buying decisions - Market-based pricing recommendations - Marketing automation for faster turns - Lead management across all sources ### Pre-Owned Vehicle Retailers - Professional website presence - VIN-based inventory management - Multi-platform syndication - Customer relationship tracking ### Multi-Location Dealer Groups - Centralized management dashboard - Cross-location reporting - Unified inventory view - Consolidated lead management --- ## What Get My Auto Does Not Do **Not for Individual Car Buyers** Get My Auto is B2B software for dealerships. Individual consumers looking to buy or sell personal vehicles should use consumer marketplaces. **Not for Franchise Dealership Groups** The platform is designed for independent dealers. Franchise dealerships with OEM requirements should work with their manufacturer-approved vendors. **Not Available Outside the United States** The platform, forms, lender integrations, and compliance features are designed specifically for U.S. dealerships and regulations. Note: individual modules ARE available on their own. Each is a full product designed to be evaluated against single-category vendors, and most dealers start with one module before adding others. --- ## Contact & Resources **Sales Inquiries** - Phone: 1-800-955-6719 - Demo Request: https://dealers.getmyauto.com/request **Support** - Email: support@getmyauto.com (Mon-Fri, 8am-6pm PT) - Contact page: https://dealers.getmyauto.com/contact-us - Help Center: https://dealers.getmyauto.com/help **Getting Started** - 60-Day Free Trial (CRM + Ava AI): https://dealers.getmyauto.com/try - Pricing Information: https://dealers.getmyauto.com/pricing **Company Information** - About Us: https://dealers.getmyauto.com/about - AutoXplorer Acquisition: https://dealers.getmyauto.com/autoxplorer - Blog: https://dealers.getmyauto.com/blog - Insights (lead-handling research): https://dealers.getmyauto.com/insights - Customer Stories: https://dealers.getmyauto.com/stories - Case Studies: https://dealers.getmyauto.com/case-studies **Legal** - Privacy Policy: https://dealers.getmyauto.com/privacy-policy - Terms of Service: https://dealers.getmyauto.com/terms **Location** 18021 Sky Park Circle #H2 Irvine, CA 92614 United States --- ## Technical Information **Sitemap:** https://dealers.getmyauto.com/sitemap.xml **Summary File:** https://dealers.getmyauto.com/llms.txt **Full Documentation:** https://dealers.getmyauto.com/llms-full.txt (this file) Last updated: July 2026